Support | Billing
Client Area

Frequently Ask Questions

Web Hosting FAQ

Listed below are general and pre-sales Web Hosting FAQ. We are continually adding more frequently asked questions and their answers to our FAQ's. If you don't find your answer here, please feel free to send us your query.

What is Web Hosting?

We will provide space on our servers for your web site. We specialize in virtual web hosting on Linux based servers.The virtual web hosting system is based on the idea of multiplexing (or partitioning) a single physical server into an aggregation of multiple virtual servers. Virtual web hosting provides the most powerful and cost effective alternative to buying and maintaining your own dedicated server and Internet connections.

How long does it take to setup a new account?

New accounts are set up in less than 8 hours from the time we receive your order and can be processed in as little as 10 minutes! after payment proof sent to us by email or fax. Once an account is set up an activation notice will be sent to you via email including your user ID ,password, and FTP server information. You can begin uploading files to your new website immediately by using your IP Address or domain name. Your web site can be visited by people around the world and you after it has complete propagation process (for transfer ) and 30 minutes after your domain has been registered (new domain).

What is Bandwidth?

Bandwidth, “Data transfer” refers to the amount of data transferred to and from your web hosting accounton our server. This occurs when visitors access your website, and view or download various pages, graphics, or other files. Using FTP to upload to files to your site does not apply in this case, since we do not calculate FTP into your data transfer usage. Also, checking your email does not deduct from your monthly data transfer limits.

How much space do I need?

Depending on the nature of your business, if your site has lots of graphics and you offer programs or software to download, you need more space. If you offer information or projects that won't take too much space, you need less space.

How much bandwidth do I need?

Let's say your site has 200 visitors per day and you have 10 web-pages total. Each page has 20KB data, including pictures and stuff. So every day your website will use approximately 40MB. That's 1.2GB every month.

Do you have backup service?

Yes, we have both back up in-site and off-site backup. It runs daily and weekly and monthy. You could also generate your own copy of backup from your Cpanel.

Is there a setup fee?

No, there is no setup fee on any of our services.

Do you offer a money back guarantee?

Yes we offer 30 day money back guarantee.

Do I have 24/7 access to FTP, control panel, etc?

Yes, you have 24 hours a day 7 days a week access to your FTP, Control panel, Emails etc.

Do you offer Adult Hosting?

No.

  • Live demo

    View our demo site, try out some of our tools, and see what Epsilon Hosting can offer you.

  • Testimonials

    "I have used EasyNet Interactive service since 2008. Technical support and customer service are very good. They offer very cheap plan and very good facilities. Compare with other web hosting company, EasyNet the best"

    Zurina Amnan
    http://www.bionas.com.my

    "I must salute your prompt and speedy support, you are giving to your clients...its one above the best!! I'm not just flattering you guys but no matter what time it is...after midnight or what...you are always there to feedback...."

    Rokiah Mohd Yusof
    http://www.niew.gov.my

    "Its a big time difference between the time of my decision to have my own domain name+hosting and the time when I really had one. In the time between i did many research on what hosting provider suits me best. It took me about one year before making decision that EasyNet Interactive is The One. I registered for one domain name+hosting with them, and they really never let me down"

    Nur Adli Sulaiman
    http://www.walimatul-urus.com

    "The registration for an account is speedy, the customer support is great, the service quality is excellent! What else can I say? Easynet-Interactive is definitely a great and responsible webhost!"

    Tengku Sulaiman Tengku Muda
    http://www.opl-marine.com

Epsilon sign up form


Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur excepteur sint occaecat cupidatat non

Epsilon login form