My ftp fails to connect why?

your firewall could be blocking it.
2. make sure you have the ip in your welcome email for host name. (only the numbers don't add ftp, www or anything else.)
3. make sure your username and password match what is in your welcome email.
4. some ftp programs require a path in order to connect. Your path would be /home/putYOURusernamehere/public_html

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

My ftp is slow or disconnects while uploading! help!

Go into your ftp options and see if passive mode is checked if it is uncheck it. If it is not...

Where can I download a free FTP?

We recommend downloading Filezilla from here.

Why doesn't my ftp password change when I change my cPanel password?

Please allow 24 hours for your FTP password to sync with your cPanel password. If you need...

My ftp is slow or disconnects while uploading! help!

Go into your ftp options and see if passive mode is checked if it is uncheck it. If it is not...