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Email Accounts - Add, Delete and Manage

Problem:

Where do I Add, Delete and Manage Email Accounts?

Solution:

1. Log into yourdomain.com/cpanel.

                                                            


2. Locate the Mail menu.

 

3. Locate and click on the "Email Accounts" icon.

 

4. You will then be taken to the "Email Accounts" main menu.

     

 

Here you will have the following options:

 

  • View Current Email Account(s):

  • Add a New Email Account(s):

  • Delete Existing Email Account(s)

  • Change Mailbox (Size) Quota(s)

  • Change Email Account Password(s)

  • Configure Mail Client Setting(s)

 

View Current Email Account(s):

 

1. If you have multiple domains you may wish to use the "Managing:" domains tool in the upper right hand corner. Click the drop down menu to see a list of your current domains.

 

2. Select the Domain you wish to "Manage" and press the "Go" button. The page should refresh and you should see only emails addresses for the Domain you selected. If you select "All Domains" then you will see a list of all current existing email accounts.

 

Add a New Email Account(s):

 

1. Locate the "Add a New Email Account" box located in the center of the "Email Accounts" main menu.

 

 

2. In the "Email:" text box type the User you would like to create an email address for.

3. In the "Password:" text box type the Password you would like this User to have.

4. The "Password Strength:" meter will tell if the password you have entered is strong enough. We highly recommend you use a strong password.

5. In the "Password (Again):" text box type the Same Password you used above to confirm that they are the same. If the passwords do noth match please carefully retype the password into both boxes again.

6. The "Mailbox quota (optional):" text box is used to specify the amount of your overall hosting storage that will be allocated for that specific email account. The default that should be listed is 250 MB. You can increase or decrease this number as you desire.

 

7. If you User, Password, and Quota are all accurate simply click the "Create" button. Your screen should refresh and you should recieve the following confirmation page:

 

8. You will also see here the option to "Configure the account to work with a mail client(Outlook,Mail.app?). If you click the "Yes" button you will be taken to the "Mail Client Configuration for newname@namadomain.com".

9. You can click the "[Go Back]" button to return to the "Email Accounts" main menu where you should now see the new email accounted listed under your "Current Accounts" list.

 

Delete Existing Email Account(s):

 

1. On the "Current Accounts" menu, locate the email account you would like to delete:

     

 

2. Locate the "Delete" icon under the "Functions" box on the same line as the email account you wish to Delete:

    

 

3. If you are sure you wish to "Permanently Delete"the e-mail account simply click the "Yes" button.

 

This will take you to the "Account Deleted" confirmation screen.

 

5.Press the "[Go Back]" button to return to the "Email Accounts" main menu where you should see that your email account is no longer listed under your "Current Accounts" list.

 

Change Mailbox (Size) Quota(s):

 

1. On the "Current Accounts" menu, locate the email account you would like to adjust the "Quota" for:

 

2. Locate the "Change Quota" icon under the "Functions" box on the same line as the email account you wish to "Change Quota" for:

3. Here you will see the current amount of alloted storage you have used for this email account.

 

4. Enter the new "Quota" into the "New Quota" text box and then press the "Change" button.


5. This will take you to the "Account Settings Changed" confirmation screen.

 

6.Press the "[Go Back]" button to return to the "Email Accounts" main menu where you should see that the corresponding "Quota" box had been updated.

 

Change Password(s):

 

1. On the "Current Accounts" menu, locate the email account you would like to "Change Password" for:

2. Locate the "Change Password" icon under the "Functions" box on the same line as the email account you wish to "Change Password" for:

 

3. This will take you to the "Change Mail Account Settings" menu.

 

4. Here you will be asked to enter a "New Password" in the "New Password" text box. The "Password Strength:" meter will tell if the password you have entered is strong enough. We highly recommend you use a strong password.

5.In the "Password (Again):" text box type the Same Password you used above to confirm that they are the same. If the passwords do not match please carefully retype the password into both boxes again.

6.If you Password is accurate simply click the "Change" button at the bottom of the screen.

 

7. Your screen should refresh and you should receive the following confirmation page:

 

8.Press the "[Go Back]" button to return to the "Email Accounts" main menu.

 

Configure Mail Client Setting(s):

 

1. On the "Current Accounts" menu, locate the email account you would like to "Configure Mail Client" for:

2. Locate the "Configure Mail Client" icon under the "Functions" box on the same line as the email account you wish to "Configure Mail Client" for:

3. This page will display your mail settings that you will need when configuring an email client such as Outlook, Thunderbird or Mac Mail.

Manual Settings Example:

  • Incoming Mail Server: mail.youraddondomain.net - Port 110

  • Outgoing Mail Server: mail.youraddondomain.net (server requires authentication) - Port 26

  • Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)

  • Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)



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